TOPIC REQUIREMENT 1. About This Quiz & Worksheet. No 2. Useful for all freshers and experienced candidates. They are the first line of administrative support to all external stakeholders. If you are not ready to take this test, you can study here. 83 % Neutral. Choose from 500 different sets of medical test front office flashcards on Quizlet. Which department is responsible for researching what guests need and want? View and download past exam papers, examiners reports and marking schemes from ICM examination series to help you prepare for your Front Office Operations & Administration qualification. Please use BOXINGDAY at checkout. You want a candidate who is able to keep their personal life and their professional life separate. 2.7. ii. We offer learning material and practice tests created by subject matter experts to assist and help learners prepare for those exams. 1) The resource scheduling screen is where. Done Discreetly B. Sample Questions Front Office 1. Question 4 D. The management of emails and personal information. 2. FRONT OFFICE ASSISTANT Online Test and Answers Pdf Download :-These are very useful & Most Asked Questions in your certification Exam. Notice for B.Sc. Testpreptraining does not own or claim any ownership on any of the brands. What is your greatest weakness for […] Front office executives are responsible for handling front office reception and administration duties including greeting guests, managing and training the staff and ensure of providing a professional and friendly service to guests. 510 front office interview questions. ... Answer 50 questions in 15 minutes. Diamond Ratings. Learn about interview questions and interview process for 967 companies. Experience 6 Ratings. Here are a few test papers that will help you enhance your skill in the area of job role of Front Office Associate . Question 6 A. 6 Interview Reviews. If you need more job interview materials, you can reference them at the end of this post. European Plan. Engineering c. Security d. Sales and Marketing e. Housekeeping 23. Looking for front office associate Questions asked in thsc tourism and hospitality skill council Exam? Front Office Executives are the first point of contact for visitors in an organisation. Microsoft®, Azure®, Windows®, Windows Vista®, and the Windows logo are registered trademarks of Microsoft Corporation FRONT DESK Multiple Choice Questions :-1) At the front desk texting is allowed when: A. Front Office b. Go to Youth4work.com and practice unlimited questions. The worksheet and quiz duo have been written to test your knowledge about the role of the front desk in a medical office. All certification brands used on the website are owned by the respective brand owners. Interviewing at Hilton. Format Practice Exam. Attendance required to become eligible for exam … Average. Question2: According to you what is the most important skill that is required for receptionist? All questions and answers are randomly picked and ordered every time you load a test. Thanks to the quiz and worksheet, you can find out how much you know about the hotel front desk. DIPLOMA IN FRONT OFFICE OPERATIONS Eligibility: Senior Secondary (10+2) or equivalent with English as a subject. The Front Office Management Skills Test has been specifically designed to enable employers and recruiters to identify potential hires by evaluating working skills and job readiness. Notice for B.Sc. RULES AT A GLANCE NO. For this reason, emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. A hotel front office ... A Premium account gives you access to all lesson, practice exams, quizzes & worksheets ... Activity that the front office staff does at the end of the day Testpreptraining material do not contain actual actual Oracle Exam Questions or material. Testpreptraining Materials do not contain actual questions and answers from Cisco's Certification Exams. Take your time completing the quiz and worksheet so that you can assess your knowledge of the role of a hotel's front desk. Getting an Interview. Video : Front Desk Interview Questions and Answers. Delivery Online, Immediate. Write. Engineering c. Security d. Sales and Marketing e. Housekeeping 22. Spell. (5 marks) Guest relations office Page boys Night auditors Explain the role of a business center in a hotel. Sign up and browse through relevant courses. As per my experience good interviewers hardly plan to ask any particular question during your Job interview and these model questions are asked in the online technical test and interview of many IT & Non IT Industry. Applied Online. Learn how to handle various types of questions through this section of mock tests based on Services and Standard Maintenance. STUDY. Answer any 5 questions from the given 7 questions. Are all sections in the given layout of a front office department in the right place? For this reason, emphasis is laid upon evaluating the knowledge of applied skills gained through … Front Office b. Experience. Gravity. Front Office Assistant Multiple Choice Questions And Answers 21) Scheduling a group visit (where the same patient has to be scheduled for multiple visits under different providers/resources at same/different intervals of time) can be found and scheduled by Looking for front office associate Questions asked in thsc tourism and hospitality skill council Exam? Looking for Front Office Associate Questions that are asked in Thsc Tourism And Hospitality Skill Council Exam? Section–A: i. yes. This is a study tool. They answer inquiries and provide information to the general public, customers, visitors and employees. Difficulty. If you need more job interview materials, you can reference them at the end of this post. Start Test Study First. 1. State whether the following statement is true or false: Alex booked a room at Hotel Plaza for ten days. 1. 1. Top 10 front office executive interview questions and answers In this file, ... After going through Jeevan's guide, I managed to grasp the entire subject and I passed my next GCSE maths exam, with ease. 0 % Negative. FRONT DESK Objective type Questions with Answers. Do you have a money back guarantee? Multiple-choice beginner questions on medical billings topics such as claims procedures, rejections and forms identification. ... *Term Marks will comprise 30% Mid Term Marks & 70% End Term Exam Marks. Average. You do not want patients to feel unwelcome when they walk in because the medical receptionist is upset. Answer: This is a very common question that you can expect at every interview. In this post, you can reference some of the most common interview questions for a front office medical receptionist interview along with appropriate answer samples. Between the front office and back office lies the mid office of a finance company. If you continue browsing the site, you agree to the use of cookies on this website. AAA. 22) If you receive a call while at the front desk, what should you do? Boxing Week Sale: Get What You Really Wanted @50% OFF!! Front office Interview Questions. Hilton Front Office Supervisor Interview Questions. There are various sets of Class 10 CBSE Question Paper which came in the year 2019 board examination. Don't refresh. Flashcards. Created by. Medical Billing - Basic Skills. Interview Questions for Front Office Assistant: Office front receptionist acts like a face to the company and is responsible to provide a good impact on the customers or visitors. Front office staff interview questions & answers.. Marks: 60 General Instructions: 1. They calculate the profits and losses in every new deal and scheme. Answer 50 questions in 15 minutes. Do the courses include a quiz or exam? Which department is responsible for keeping records of incidents and emergencies? (HHA) 1st Sem & C.C.F.P. Oracle and Java are registered trademarks of Oracle and/or its affiliates Mobil. (2 marks) Question Two Latest US news, world news, sports, business, opinion, analysis and reviews from the Guardian, the world's leading liberal voice Marking scheme of CBSE Subject Question Paper helps you check your preparation and estimate exact marks you may receive after … Have good knowledge of Microsoft Office packages like Word & Excel. The brand Cisco is a registered trademark of CISCO, Inc In this post, you can reference some of the most common interview questions for a front office supervisor interview along with appropriate answer samples. 3 Answers. a. All Tests by this Author. The first one is related to the sales and marketing department. Yes b. Do you have sample videos available? Question One State three major functions of front office in a hotel. Front Office Final Exam Review. If you need more job interview materials, you can reference them … Test. Front office supervisor interview questions & answers. Question One State three major functions of front office in a hotel. Terms in this set (47) RevPar. Dear Readers, Welcome to Front Office Assistant Objective Questions and Answers have been designed specially to get you acquainted with the nature of questions you may encounter during your Job interview for the subject of Front Office Assistant Multiple choice Questions. All of the questions are credited from Edexcel or Hodder 9-1 materials. Give numbers of Online practice exams of Front Office and measure your performance daily to crack any Competitive Examination for the jobs and interviews in Government Sector,PSUs and Private Sector (5 marks) Explain the duties of the following front office personnel’s. Also explore over 17 similar quizzes in this category. We offer learning material and practice tests created by subject matter experts to assist and help learners prepare for those exams. For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business. END OF 3''RD ''TRIMESTER 2013 (PT) EXAMINATION FACULTY : EDUCATION AND SOCIAL SCIENCES DEPARTMENT : EDUCATION UNIT CODE : BHTM 210 UNIT TITLE : FRONT OFFICE OPERATIONS AND CUSTOMER SERVICE TIME : 2 HOURS Instructions: Answer any four questions. Try this amazing Hospitality-front Office Associate (Nos/Qp) quiz which has been attempted 8773 times by avid quiz takers. These Objective type Front Office Assistant are very important for campus placement test and job interviews. I want a job Medical Resi ptionist. If you need more job interview materials, you can reference them at the end of this post. 2) Facebook is allowed to an extent when: A. I am playing words with friends Questions covering standard health insurance billing forms in the United States. Mid Term Exam for the session 2020-21 Click Here! For this reason, emphasis is laid upon evaluating the knowledge of applied skills gained through … a. The Front Office Management Skills has been specifically designed to assess an individual's job prospects by evaluating working skills and job readiness. CBSE Class 12 Front Office Operations 2017-2018 March question paper PDF. Front office supervisor interview questions & answers. Mid Term Exam for the session 2020-21 Click Here! ADR x Occupancy=Rev Par. 66 % Employee Referral. 2. No 2. Login with Facebook. Positive. Answer any 5 questions from the given 7 questions. iii. Hard. a. Star System. a. (3 marks) Explain five essential attributes of front office … Do I have to be employed in a dental office to join Front Office Rocks? What is your greatest […] Answer any 10 questions out of the given 12 questions. modell. When interviewing for such a position, you need to ask a few questions that will allow the candidate to showcase their special skills and creative thinking ability. His action will be called as curtailment. (3 marks) Explain five essential attributes of front office staff. Its operations and responsibilities are topics on the quiz. Hotel Front Office Management. They also coordinate with internal and external stakeholders for scheduling meetings. For this reason, emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. I Was Responsible for Running the Front Desk of the Management Office I at SVN CompassRock was asked... Sep 2, 2015. if i am flexible. Match each statement with the correct term. Testpreptraining doesn't offer Real Microsoft Exam Questions. 11 new Front Office Operations Exam Questions results have been found in the last 90 days, which means that every 9, a new Front Office Operations Exam Questions result is figured out. A. Ask candidates to provide an answer or solution and a short explanation of their thinking process. Give numbers of Online practice exams of Front Office and measure your performance daily to crack any Competitive Examination for the jobs and interviews in Government Sector,PSUs and Private Sector To test the skills of office managers, use questions and exercises inspired from real-life scenarios that could come up in the day-to-day work of office managers. Regardless of the star rating of the hotel or the hotel type, the hotel has a front office as its most visible department. Revenue earned per available room. Section–A: i. 17 % Getting an Interview 6 Interview Reviews. ... Testpreptraining material do not contain actual actual Oracle Exam Questions or material. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Top 10 job interview mistakes for front office manager position and how to face them. Easy. Question paper is divided into two sections: Section-A and Section- B. 510. front office interview questions shared by candidates. He, however, checked out five days after his arrival. Question3: How long will you work for our hotel if hired? a. Most of the questions don’t have one right answer, but how candidates approach each problem matters. Start studying Front Office Final Exam Review. CFA Institute does not endorse, promote or warrant the accuracy or quality of these questions. Does Front Office Rocks or Laura offer in-office training or consulting? Front Desk Receptionist Interview Questions and Answers - Covers important general, situational, behavioral and experience based interview questions for front desk executives and hotel receptionists. No. Question4: How will you convince an unsatisfied guest of our hotel? In this post, you can reference some of the most common interview questions for a front office supervisor interview along with appropriate answer samples. B. appointments can be viewed/scheduled for providers and resources, A. add any relevant details to the schedule, C. hide the calender and provider list panes thus expanding the resource scheduling screen, A. check eHx to see if they may have previously been seen in the hospital, C. search in patient recall for previous appointments, A. that there is a billing alert for this patient, B. indicates that there is a global alert for this patient, C. indicates that the patient is web-enabled through the patient portal, A. that the patient is web-enable through the patient portal, B. that the patient is enabled for eClinical Messenger (voice/digital recorded messenging), C. that there is a billing alert for this patient, A. that the patient is web-enabled (patient portal), B. that there is a global alert for the patient, C. that the patient is enabled for eClinical Messenger, A. that the patient is enabled for eClinical Messenger, B. that there is a billing alert for this patient, C. that there is a global alert for this patient, A. search using a Reformed Theological Search (imports analytical processes), B. search using a Real Time Search (modify the list of patients as the characters are being typed), C. search using a Regional Transit System (provides subsidized patient mobility), A. is financially responsible for a patient but is not a current patient, B. is always a biological relative of the patient, A. patient information->options->structured tab, B. patient information->alert->structured tab, C. patient information->additional info->structured tab, A. from the toolbar under 'Notes' or from the right chart panel under 'CDSS', C. on the 'Navigation' panel under the 'Messages' band on the left column or by clicking on the 'M' jellybean, A. from the resource scheduling screen, click on the 'calender with a magnifying glass' icon to schedule multiple appointments, B. from the resource scheduling screen, click on the 'plain calender' icon to schedule multiple appointments, C. from the resource scheduling screen, click on 'calender with the number 7' on it to schedule multiple appointments, A. clicking on the 'two people' icon, filling in relevant fields then selecting 'Schedule Multiple', B. clicking on the 'plain calender' icon, filling in all relevant fields then selecting 'Schedule Multiple', C. clicking on the 'calender with a magnifying glass' icon, filling in all relevant fields then selecting 'Schedule Multiple', A. by right-clicking on the patients scheduled appointment in the Resource Scheduling' screen, B. by double-clicking on the patients scheduled appointment and selecting 'responsible party', C. by double-clicking on the patients scheduled appointment and selecting 'Additional Info', A. right-click on the appointment from the resource scheduling screen, select delete, then create a new appointment by clicking the appointment slot where the appointment needs to be rescheduled to, B. right click on the appointment from the resource scheduling screen, select cut, click on the appointment slot where the appointment needs to be rescheduled to and 'paste' the appointment by clicking the respective 'paste' button, C. right-click on the appointment from the resource scheduling screen, select copy, click on the appointment slot where the appointment needs to be rescheduled to then 'paste' the appointment by clicking the respective, A. go back to the actual appointment and change the 'visit status', B. go back to the actual appointment and change the 'visit type', C. write hostile notes in the patients 'Additional Info' section, A. by going into patient information and selecting 'Additional Info', B. by going into patient information and selecting 'Update' in the Insurance section, C. by double-clicking on the patients appointment, then select 'Charge Details', C. clicking on the 'R' next to the jelly bean and selecting Outgoing, © All right Reversed.Latest Interview Questions, IBM Websphere Interview Questions 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Multiple choice question/Fill in the blanks/Direct Questions … ADD TO CART. Front Desk Representative Interview Questions. Question 3 C. Issue them a car park pass. REV PAR equation. Do you offer a trial month or any discount to preview? These interview questions on front desk management will be very useful for all the candidates preparing for the role of Hotel Receptionist, Front Desk Officer or Coordinator, Supervisor, Manager etc. CBSE Previous Year Question Paper Class 10 Front Office Operations must be used for examination preparation. Question 5 D. Be calm and polite at all times, and deal with all of their enquiries in a professional and courteous manner. Include room accommodations only. 1. Useful for all freshers and experienced candidates preparing for the role of front desk officer, co-ordiantor, supervisor or manager. Test your knowledge of topics covered in the Front Office Training Powerpoint . hello every one this is quiz for front office Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Mid office hosts the team of employees who calculate and manage the risks for the company. Interviews at Hilton. In this post, you can reference some of the most common interview questions for a front office supervisor interview along with appropriate answer samples. The Front Office Management Skills Test has been specifically designed to enable employers and recruiters to identify potential hires by evaluating working skills and job readiness. Sort: Relevance Popular Date . Very Short Answer of 2 marks each. or. Extend Stay Hotels are also known as what? Hotel Front Office Management - 327227 Practice Tests 2019, Hotel Front Office Management technical Practice questions, Hotel Front Office Management tutorials practice questions and explanations. They are good mathematicians, statisticians and have the ability to harness the power of computers to deal with all the data. CFA® and Chartered Financial Analyst® are registered trademarks owned by CFA Institute Go to Youth4work.com and practice unlimited Front Office Associate questions and much more to boost your Front Office Associate preparation. Front Office Executive Practice Exam Questions. Front desk representatives are the first person that will greet you at a hotel’s reception or the entrance of a corporate office. That is to say, sales and marketing in the Front Office Executive Practice Exam Questions. Top Interview Questions. Sample Questions Front Office 1. Are all sections in the given layout of a front office department in the right place? a. All certification brands used on the website are owned by the respective brand owners. These Objective type Front Office Assistant are very important for campus placement test and job interviews. Whatever the setting, they are the “face” of a company and have a big impact on customer satisfaction. Read all Online Mock Test Exam Question Bank for Beginners Freshers & Experienced. Multiple choice question/Fill in the blanks/Direct Questions of 1 mark each. Disclaimer: 17 % Difficulty 6 Ratings. FRONT OFFICE OPERATIONS (410) SAMPLE QUESTION PAPER Class X (2018-19) (Theory) Time: 2 hours Max Marks: 50 General Instructions: 1. Question 7 Learn medical test front office with free interactive flashcards. Interview Questions for Front Office Assistant: Office front receptionist acts like a face to the company and is responsible to provide a good impact on the customers or visitors. Don't refresh. Best Front Office Assistant Objective type Questions and Answers. Boost your profile, practice MCQs in Front Office from Vskills and prepare for better job opportuniites. Front office medical receptionist interview questions & answers. All Suite hotels . $3.99. This is a revision guide which breaks down the approach for each questions and includes a wide range of Edexcel-style questions for students to practice from Paper 1 (WW1 and Medicine). SIGN UP; LogIn; Support / Blog/ 1-800-3000-1771 / English ... HIPAA Compliance Test (20 Questions) 6653. attempts. He, however, checked out five days after his arrival. Short Answer of 3 marks each. Test Modes Practice, Exam. QUESTION FOR FRONT OFFICE 1.Hotel XYZ has a great deal of flexibility in responding to changes in local market conditions but cannot afford broad advertising exposure and pays relatively high prices for supplies. CBSE Class 12 question paper of Front Office Operations from year , are provided here in PDF format which students may download to boost their preparations for the Class 12 Front Office Operations Board Exam. Testpreptraining.com does not offer exam dumps or questions from actual exams. Discussion . Yes b. Section–B: Long/Essay type questions of 5 marks each. 250+ Hotel Front Office Management Interview Questions and Answers, Question1: Why did you choose receptionist as your career out of many others? Learn. Please tell us something about yourself. This book is written with the aim to bring hotel operations closer to tourism and hotel management students in terms of two key departments. As Couponxoo’s tracking, online shoppers can recently get a save of 50% on average by using our coupons for shopping at Front Office Operations Exam Questions. Here's what's new in skills testing for Medical Office Staff! (HHA) 1st Sem & C.C.F.P. Match each statement with the correct term. If you need more details such as front office manager interview questions, front office manager behavioral interview etc Please leave your comments below 1. Testpreptraining doesn't offer Real Microsoft Exam Questions. Back Office Interview Questions and Answers - Covers important general, conceptual, situational, behavioral and experience based interview questions for back office executives, assistants and managers. Want to learn? CBSE Question Paper Class 10 are provided below for Front Office Operations. Match. In this post, you can reference some of the most common interview questions for a front office staff interview along with appropriate answer samples. of Questions 100 Questions. Direct the call to the back office B. Politely ask the guest in front of you to wait while you take the phone call C. Answer the phone and place the caller on hold Ans: A FRONT OFFICE OPERATIONS (753) Sample Question Paper Class XII - 2018-19 Time: 3 Hours Max. Front office supervisor interview questions & answers Interview questions and answers for front office. Generally, success in this position doesn’t depend on a specific educational background. Take Now! Marking scheme of each set of Class 10 Question Paper is also provided to help you calculate marks you can score stepwise. a. He (Jeevan) provided me with all the tools I needed to prepare for the exam. Testpreptraining.com does not offer exam dumps or questions from actual exams. 17 % Other. Medical Billing - Standard. (THC/N9902, THC/N9903, THC/N9904, THC/N9905, THC/N9906, THC/N9907) Test your ability to answer questions based on NSDC Skill Test for Training and Placement by Tourism and Hospitality Skill Council for Front Office Associate. I want a job . His action will be called as curtailment. If you are not ready to take this test, you can study here. The hotel is most likely to be (a) Chain property (b) Independent property (c) Franchisee (d) Corporate property 2. Question paper is divided into two sections: Section-A and Section- B. All questions and answers are randomly picked and ordered every time you load a test. How do you interact with people who come into the office when you are personally having a bad day? CBSE 10 Question Paper gives an idea about the type of questions in the examination as well as the difficulty level of the actual examination. Through this section of Mock tests based on Services and Standard Maintenance: Section-A and Section- B entrance a... And deal with all the data quiz takers office Executive practice Exam questions Tags... Team of employees who calculate and manage the risks for the company the entrance of a hotel attempted! Park pass Download: -These are very important for campus placement test and answers are randomly picked and every! The team of employees who calculate and manage the risks for the role of a office. ] front office Operations ( 753 ) Sample Question Paper Class 10 cbse Question Paper came... Position and how to handle various types of questions through this section Mock., co-ordiantor, supervisor or manager know about the role of front office department comes an. A big impact on customer satisfaction One right answer, but how approach! Registered trademarks owned by the respective brand owners answer: this is a common... Most important skill that is required for receptionist through this section of Mock tests based on Services and front office exam questions.... Regardless of the front office Associate are good mathematicians, statisticians and have ability. On Services and Standard Maintenance section–b: Long/Essay type questions and answers 1 each... Of medical test front office in a professional and courteous manner board examination Question. Through this section of Mock tests based on Services and Standard Maintenance that will you... Help learners prepare for those exams new deal and scheme most visible department use of cookies on this website life... Most visible department health insurance billing forms in the right place company and have the ability front office exam questions the... Layout of a front office management skills has been attempted 8773 times by avid quiz takers for front Associate. / Blog/ 1-800-3000-1771 / English... HIPAA Compliance test ( 20 questions ) 6653. attempts interview... Answer inquiries and provide information to the general public, customers, visitors and employees Youth4work.com and practice created... Placement test and job readiness Hospitality-front office Associate preparation manager position and how to various... Will you work for our hotel blanks/Direct questions of 5 marks each front! Looking for front office Assistant Objective type front office department comes with an aspect elevating! “ face ” of a hotel ’ s reception or the entrance of a company have... Important for campus placement test and answers are randomly picked and ordered every time you a. The duties of the star rating of the star rating of the star rating of the front office (... The respective brand owners prospects by evaluating working skills and job interviews offer learning material and practice tests created subject. And responsibilities are topics on the quiz the power of computers to deal with all front office exam questions their process... What is your greatest weakness for [ … ] front office Executive practice Exam questions,:. More with flashcards, games, and more with flashcards, games, and deal all! Office Final Exam Review questions or material auditors Explain the duties of the front! Provided below for front office department in the front office staff good mathematicians statisticians... All sections in the right place: Get what you Really Wanted @ %... Explore over 17 similar quizzes in this position doesn ’ t have One right answer, but how candidates each.: -These are very important for campus placement test and answers are randomly picked and ordered every time load! Few test papers that will greet you at a hotel of cookies on this website this. Department comes with an aspect of elevating customer experience with the business for days. Experience, rather than theoretical knowledge billing forms in the right place marks each most department... Year Question Paper is divided into two sections: Section-A and Section- B Financial Analyst® registered... The profits and losses in every new deal and scheme, terms, and more with,! In terms of two key departments choose from 500 different sets of Class 10 cbse Paper. Answers are randomly picked and ordered every time you load a test answer. How will you work for our hotel if hired Click here forms identification how long will you work for hotel. Assess your knowledge about the role of front office Final Exam Review answers PDF Download: -These very! Completing the quiz and worksheet so that you can reference them at the end of this.. This book is written with the business students in terms of two key departments you load a test elevating! At all times, and more with flashcards, games, and more with flashcards,,! In your certification front office exam questions unwelcome when they walk in because the medical receptionist upset. Bank for Beginners freshers & experienced ( 5 marks each interview materials, you can reference them at end. A hotel with internal and external stakeholders ownership on any of the don..., terms, and deal with all the tools I needed to prepare for exams. Reference them at the end of this post board examination CFA Institute testpreptraining.com does not Exam. Hotel if hired is a very common Question that you can score.! On Services and Standard Maintenance for campus placement test and job interviews representatives are first. Class XII - 2018-19 time: 3 Hours Max 8773 times by avid quiz takers skills for... Office … Notice for B.Sc at hotel Plaza for ten days at the front office exam questions of this post you... Are credited from Edexcel or Hodder 9-1 materials success in this category regardless of the role of a.... Of 5 marks ) Explain five essential attributes of front desk representatives are the first of! And ordered every time you load a test be calm and polite at all,. Questions asked in thsc tourism and hospitality skill council Exam so that can. Certification Exam e. Housekeeping 22 than theoretical knowledge able to keep their life... A medical office useful & most asked questions in your certification Exam office...