2021 Louisville Slugger Meta USSSA Baseball Bat -5 Features: EKO™ composite barrel for a light-swinging bat, huge barrel, and the truest sound in the game; 3FX™ Connection System provides a perfectly tuned "stiff" feel on contact while dramatically reducing vibration; Premium GT1™ end cap maximizes barrel length and swing speed We can facilitate bulk orders of custom products over the phone, so just contact us to get the ball rolling. The exception is if the product was made incorrectly. Yes. How can we help? Juliet, TN. Will my products that are in stock wait to ship with my Custom Products? Can I return a product that was given to me as a gift? Here are the details: Address: Hillerich & Bradsby Co. , 800 West Main Street, Louisville, KY 40202. Most stock product ships from our warehouse in Mt. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Just click the Find a Dealer link at the top right corner of the page to get started. Louisville Slugger’s Non-Wood Bat Limited Warranty. The stamp is always placed on the less sturdy side of the bat (this is the flat grain side). This system allows for independent movement between the barrel and the handle. To complete your warranty claim you must send your bat to the Louisville Slugger Bat Care Center along with a valid proof of purchase. If your package was shipped via UPS, they may be able to hold the package at their local hub for you to pick up. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. What limited warranty does Louisville Slugger offer on its Non-Wood Custom Bats? Orders must be placed by 1pm CST to be eligible for next-day or second-day delivery. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. Restrictions apply. Please keep in mind that the sales tax you see in your shopping cart is an estimate; you will see the final sales tax when you place your order. Louisville Slugger Return Policy. You can expect to receive your refund within 1-2 business days after the order/product is received back at our facility. Louisville slugger. You will have to login to your account and view your order history. Flexibility closer to ash allows for forgiveness on non-barrel contact, decreasing the chance of fractured breakage. Once your transaction is completed on PayPal's site, you will return to DeMarini.com to complete your order. Louisville Slugger Coupons. Louisville Slugger is a well-known baseball brand which competes against other baseball brands like MLBshop.com, Easton Baseball and Baseballism. If you (or an adult) can twist the barrel relative to the handle with your (or their) hands, then the barrel should rotate back on its own within 1/8” of its original position. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. Naturally harder, maple offers added strength at impact. We apologize for any inconvenience. If you purchased a product from an authorized dealer, you can inquire about returning it by contacting the dealer directly. 34" 25 oz Louisville Slugger resulted in 3 products from JustBats.com. Yes. The Louisville Slugger trademark is stamped on each and every one of our wooden bats. Cold weather affects the ball, not the bat. What happens when my tracking says "delivered" but I have not received my package? If your order appears to be "On Hold" within your account, it means the order was declined by our credit card processor. My PRIME / SELECT / LXT / Z4 / HYPER Z bat has movement in the connection between the barrel and handle, is this normal? Secure Checkout. We apologize for any inconvenience. No. ... Louisville Slugger Museum & Factory is a division of Hillerich & Bradsby Co. Online orders cannot be edited once they are placed. We will respond to messages upon our return. Yes. (Have your tracking or delivery confirmation number handy.) The exception is if the product was made incorrectly. Visit the Wood Bat Limited Warranty page, For non-wood bat warranty claims, please complete the. We do not offer exchanges. For non-bat warranty claims, please complete the. The exception is if the product was made incorrectly. Ground shipping is free for all orders, regardless of the order value. Typically, the further apart the wood grain lines are spaced on each section of the bat, the weaker that portion of the bat is. Please note that custom product orders are final and cannot be returned. The advantage of TRU3 is the unmatched feel that the hitter has when swinging a bat with TRU3 - this translates to increase confidence at the plate that lets you Swing Harder. Claims will take 1-3 business days to process once the bat is received back at the Bat Care Center. Item must be in new condition. Louisville Slugger reviews and Slugger.com customer ratings for December 2020. However, please be advised that if the return is accepted, the refund will be applied to the original form of payment. Slugger will be closed Thursday, December 31st and Friday, January 1st. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. No- a voucher from a warranty claim is only valid for a single order. Do not store the bat in extreme hot or cold temperatures, such as in a car trunk or garage. What's the difference between Ash, Birch, and Maple? Some players think that keeping a bat warm before hitting will prevent denting, but what they actually want to do is keep the ball above 60°F. Unfortunately we are only able to process e-commerce returns for products that were purchased on Slugger.com. If movement is normal, is there an excessive amount of movement that would be covered by the limited warranty? You can also call Louisville Slugger's customer service at 800-986-5614 or you can reach the JustBats.com Customer Coaches at 866-321-2287. 1,097 Customer Service jobs available in Louisville Slugger Field, KY on Indeed.com. Steel and composite barrels are coated with hybrid powder-coatings, paints, special inks and clear coatings. Find helpful customer reviews and review ratings for Louisville Slugger Prime 918 (-3) BBCOR Baseball Bat, 33"/30 oz at Amazon.com. You may find an attempted delivery notice in your mailbox or on your door. Fast, free shipping, and expert customer service. You can find your order number in the order confirmation email, or by logging into your account. What can I purchase with the voucher from my warranty claim? Follow the instructions on that notice to request redelivery or pick up the package. To leave feedback, just visit the product's corresponding page on our website and let us know what you think in the "Reviews" section at the bottom of the page. Where can I check the status of my order? Custom Bats ; BBCOR ; USSSA ; Junior Big Barrel Learn About The 2020 Meta (-3) 33" Bat Update Here. The lead-time based on the type of Custom Product displays within your shopping cart. Orders are typically shipped within 24 to 48 hours. Louisville slugger. We love to hear how your equipment is working out for you! Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. The exception is if the product was made incorrectly. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. You will notice a temporary authorization charge (10% of your order total) on your card. Thank you. Enter your code, then click "Apply" before proceeding to checkout. No, unfortunately Louisville Slugger cannot ship to an APO/FPO address. Louisville Slugger Museum & Factory Customer Service Contact Info. No. Clothing must be unworn. You will not be charged, and any authorization charges from Louisville Slugger will disappear within 1-2 business days. Louisville Slugger has 28 reviews with an overall consumer score of 4.0 out of 5.0. No- we are unable to accept gift cards for online orders. Where can I find authorized locations for purchasing Louisville Slugger products? Occasionally a carrier will scan a package as delivered before it arrives at the final destination. Where do I enter a promotional or discount code? Sales tax is determined based on your shipping address. While our currently available stock is up to date on our site, you can follow us on Facebook, Twitter, or Instagram for information about new product releases in the future. Yes! However, some products are exclusive to our authorized dealers; you can contact your local authorized dealer for more information about their items in stock. I'm looking for a product that isn't listed on your site. Our Customer Service office will be closed the week of December 28th through January 3rd. Please contact Customer Service at 1-800-401-7908, if you have … Click. You can check the status of your return by logging into your account, selecting “Returns” from the left menu and selecting “Manage Returns.” Please keep in mind that after we receive the product back, it takes up to 3-5 business days for the refund to be processed back onto your original form of payment. 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