On-the-job training is common. Sioux Falls, SD Area area . You are required with quality communication skills, multilingual with a strong leadership property to manage and motivate the staff working under you. Study.com College Advisor that can help you compare costs and options. It's free! directions, scope of services, available programs and etc. This occupation is expected to see a 6% decline from 2019-2029, per the BLS. We’ll identify your needs and design an Operator Qualification process that fits your company from among the following ITS solutions: Create an OQ Plan. Telephone Operators requirements, how to become Telephone Operators, degree required to be a Telephone Operator, Telephone Operators license and certifications, majors to be a Telephone Operator, is it hard to become a Telephone Operator and how long does it take, Your email address will not be published. 10000+ employees. The majority of Telephone Operators typically enter the occupation with a High School Diploma. On-the-job training is common. Also Telephone Operator Jobs. Hotel Telephone Operator Job Description. You will typically need a high school diploma or a GED to become an answering service operator. Find Schools. Need to develop or update your current plan? The U.S. Bureau of Labor Statistics (BLS) reports that telephone operators face a substantial 28% drop in job growth from 2019-2029, primarily due to voice recognition systems, outsourcing to cheaper overseas labor markets and consolidation of phone company operations into fewer offices. Required fields are marked *. Bill and account collectors use a variety of techniques (within state and federal laws) to locate and contact people who owe money on overdue bills. The Telephone Operator Performance Test is a role-playing scenario where you assume the role of a Telephone Operator at a fictitious organization. They may work in-house for a creditor or for a third-party debt collection company. Telephone operators don't usually complete formal schooling beyond a high school diploma or its equivalent. Telephone operators make the most in Alaska with an average salary of $32,682. Answered all incoming telephone calls in a professional and courteous manner, and routes calls to the appropriate parties. The minimum education required to secure the job position of a Telephone Operator is a Bachelor’s Degree in Arts, Science, or Management. 30. Here are some common phrases and sentences you can use when speaking on the telephone. Employers usually require education ranging from a high school diploma to some college education. Patience, detail orientation, good organizational skills, and good problem solving skills are necessary characteristics. Anxiety before Test Day: 9 Tips to Prepare for Test Day, Why You Shouldn’t Let Pink Collar Job Stereotypes Influence Your Career Search, What to Expect When Planning to Teach in the UK. What Telephone operators Do. Toll Service Observer . 15.61%. Holland Code: NA Telephone Operators provide information by accessing alphabetical, geographical, or other directories. Want expert, personalized advice that can save you a lot of time and money? A telephone operator studies computers, customer service, company policies, and guidelines for customer interactions and typing. High School Diploma. This may mean that additional product or technical knowledge training is required, or making it clear when it is appropriate to recommend referral of the caller to someone who can help as soon as possible. They are provided with clean facility complete with computer and telephone equipments. We also asked Telephone Operators what did they major in college or university and here are the top 5 most popular majors that came up. It is required by any persons who adjust, maintain, or internally repair FCC licensed radiotelephone transmitters in the aviation, maritime, and international fixed public radio services. Working as a phone sex operator, or phone actress can be the ideal profession for those who enjoy making their own hours, working from home, and working creatively in the field of erotica. Telephone operators don't usually complete formal schooling beyond a high school diploma or its equivalent. The employer would want to hire a person who has a very calm, contained and improvising personality. For example, a bank teller would benefit from experience working directly with the public. $13. Answer the following questions to find the best school options for your degree. A Telephone Operator in the New York City, NY Area area reported making $16 per hour. a Study.com College Advisor at the end of the process. Learn how your comment data is processed. Education requirements can vary for this job and commonly range from a high school diploma to an associate's degree. Learn about the education, job duties and requirements... Winch operators use equipment to lift and move large objects. Your email address will not be published. 2. of . Typical hours (a week) 38 to 40 a week. The formal phrases are for business and official calls and for calls to important people.Caller unknown means the person answering the phone doesn't know who's calling. 83.61%. Use our Job Search Tool to sort through over 2 million real jobs. 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