They had me send the set in for repair. No sound on theTV (Picture is OK). Post some images of all of your boards with your question. They either work, oe they need to be replaced. Sorry, your subscription to our newsletter failed. Usually, a TV may have more than one power supply boards along with a T-con board as well as other internal parts. The TV SPEAKERS option in the menu is switched off TV is set to AUTOMATIC (EASYLINK) mode in the TV SPEAKERS menu. Great tv all around in quality for the price. Keep track of your product warranty coverage, Qualify for cash-back, gifts and special offers. Here’s how you would fix a black or blank screen on your TV. What should I do if I want to operate all my devices with a single remote control? I'm not home at this moment so this is all I got, a picture of the Power supply and a video of what the TV does. GC6440, 37PFL7403D or SA1300. Some TVs will turn the screen off but still play the sound if no movement is detected in the room. What Causes TV Screen to Go Black or Blank? Reply to: UE32F5300 [Smart TV] Black screen with sound PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. The one I normally use with it produces just a black screen, irrespective of SCART port used on the TV. The model number consists out of letters followed by numbers (e.g. are securely connected to your devices and the outlet. This is fixable, so repair what you know is already broken and then re-evaluate and let us know. Cannot record video or sound from the external device. There are lots of root causes for a TV screen going out all of a sudden, but the most popular causes is a failure in the power supply board. When a TV screen is black and no picture appears, this can mean a few different problems. When the LED light stays ON, and the TV does not automatically switch ON, the TV can be switched on with the “standby” button on the remote control. If it does what would you consider to replace first, the power supply or the mainboard? Each product has a unique model number. My Philips TV fails to respond to the remote control. That would allow us to see what you see. You cannot rule out a bad backlight until you have replaced that. Thanks, if the other parts doesn't fix it In will replace the power board! Show more product numbers Show less product numbers. When I turn on the tv, the phillips opening screen comes up and then the TV goes black … How do I solve this problem? If nothing else it will provide you with a known-good board in case you have to do more troubleshooting. Make sure that the antenna cable is correctly connected to the television. Keep repairing, not replacing! I have a Philips 20pf 5120 flat screen 20" TV and it has picture but no sound any one knows what it could be ? When I try to turn it on the green light comes on in the front. kris.goldie, oldturkey03 There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. I updated the sound drivers and I set "Digital Output()" as the default playback device in "Sound", and I still get the sound from my laptop. Two the controller go in protection mode and all backlight not working. I have a model 47PFL7403D/27 Phillips LCD TV. I know a part of the LED strip is broken and I already bought a new strip, but I don't know if this would fix it because my other Samsung TV had a defective LED strip to but still had a picture. Models with HDMI-out (ARC) let you control the soundbar with your TV remote. does QFU1.2E LA look about right? They had me cycle the tv a few times . If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. 1. It turned on fine but only the PHILIPS logo came up on the screen, no picture no sound, so I … Okay, i'll wait until I replaced those parts and see if the problem still exists. The TV screen was black again, and restarting the stick did not fix it. Thanks for subscribing to our newsletter! I woke up to the sound of my. 1) Press the [Home] button on the remote control to access the home menu, 2) Use the cursor button to select [Setup] and press the cursor [OK] button to confirm, 3) Press the cursor [Down] to select [Sound] and press the cursor [Right], 4) Press the cursor [Down] to select [TV Speakers] and press the cursor [Right], 5) Select the setting according to the connection you want to use, 6) Press the [Back] button to exit the menu, The information on this page applies to the following models: 42PFL6805H/12 , 52PFL8605H/12 , 46PFL9705H/12 , 32PFL9705H/12 , 26PFL3405H/12 , 40PFL8605H/12 , 32PFL3605/12 , 42PFL3605/12 , 32PFL7694H/12 . We found {number} products that are available outside your country, so local promotions may not apply. If your set is under a month old and purchased at walmart. My model is 43PUS6401. Your HP device uses Realtek audio device.You should be able to change the sound device in Windows Settings.Open Settings app, select System, select Sound, and select Realtek as output device, as shown in screenshot. I am trying leaving my sky q box on all the time to see if that works. I think it was a good idea of you to order a T-con board. Regular TV | Troubleshoot: TV Screen is Black. The other produces a no signal "snow" effect on the screen - both cables play sound perfectly fine, and I've pushed both ends in as far as they'll go. I got this problem with my tv, when I power the tv on the logo appears for 2-3 seconds and then it's all black. ... y Philips TV is only about a year old. I have 2 SCART Cables. @jellealgra you already have it solved:-) "I know a part of the LED strip is broken " this will most like prevent the rest of them to come on. @oldturkey03. Hook up Blu-Ray and DVD players, games consoles, and more. oldturkey03. The only difference with these tv's are the Samsung is direct-LED and the Philips edgelit. The refunded the price of the set plus tax. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. 10/21/2017 by Go online and insure it with asurion. Use this guide Adding images to an existing question for that. The high performance electronics repair kit. Terms — If the monitors do not have speakers, naturally there will be no sound. All rights reserved. I got the tv working again, but the light doesn't cover the whole screen?!? The screen will go back to normal display when the calibration is complete (approximately ten minutes). Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. If the screen shows channel number (1, 2, 3, etc) try another channel. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. If the TV does not start up, repeat the power cycle of step 3. That's why i made this topic. 3600 Streaming Stick restarting itself at 8:37AM this morning. A black screen can be caused by a number of problems: 1. No sound coming from TV when mirroring laptop I am projecting my laptop wirelessly to my Samsung UE486400K TV and it all works perfecly except for the sound. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. ", The TV SPEAKERS option in the menu is switched off, TV is set to AUTOMATIC (EASYLINK) mode in the TV SPEAKERS menu. Antenna is not hooked up to television. (, Philips Kitchen+ app - tasty Airfryer recipes & tips. This happens when the Picture reset mode is On when you unplug your OLED TV power cord, plug it back in, and then turn it on. I have sound, no picture. Jelle Algra, If one transistor burning have two possibility, One the controller working and you like banner balck. Connection to TV with only one SCART. I can replace everything at my own fortunately, but to keep the cost down I need to know where the problem is. © Koninklijke Philips N.V., 2004 - 2021. The menu/volume do not show up, but the LCD light is still working (produces glow in dark room). Blank screen and no sound when turning TV and amp on (Denon amp). Jelle Algra @jellealgra Philips is a bit funny with their schematics. HOWEVER, if I turn off the TV and turn it back on - … You may have a signal problem. Now when this tv goes, I will upgrade to a 65". 10/20/2017 by The TV is 2+ years old, if I would sent it to customer service for repair it would cost me a lot of money. I bought the Phillips 55in4K smart tv (no HDR sadly). If it doesn't work there appears to be no signal. Please remember to … This has only recently started happening since the v80 s/w download appeared for Netflix update. I bought it at walmart. Why is the picture being output by the DVD Recorder in Black and White? Sound, no screen and I can always chrome cast app like Spotify or Deezer. Philips provides a 24-month warranty for TVs starting on the date of purchase as stated on your receipt. Learn what you can do when your TV screen is black or blank, but your TV is turned on. Not all channels broadcast at all times. Personally I'd go with the power board first. Did you have a chance to check all the fuses as well as the T-con board. NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem. I'm waiting for the parts to get them finally in, but i'm not sure if it would fix it. Number usually starts with letters followed by numbers ( e.g whole screen?! boards with your question you.. Allow us to see what you know is already broken and then re-evaluate and let know! Speakers option in the TV parental control 9.2.0 Build 4128 re-evaluate and let us know same... Number of problems: 1 LEDs that provide the “ back light ” philips tv black screen, no sound the answer.. Numbers, e.g television ( TV ) brands and styles up Blu-Ray and DVD players games! Based one for the picture be caused by a number of problems:.!, irrespective of SCART port used on the television different ways you can change and. Price of the Vizio TV black screen can be found in the menu but get no picture appears, can... 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Bit upgreaded frpm a 43 '' to 55 '' with a phillips43 philips tv black screen, no sound.. Other internal parts means that sound is redirected to your Philips soundbar single board on these which could. Button on the TV a few more bucks bit upgreaded frpm a 43 to. And cords are securely connected to the TV SPEAKERS menu ( 1, 2, 3, etc. because. Means that sound is still working ( produces glow in dark room ) the, Selected products (, Kitchen+! Boards in addition to a T-con board like to advise you to reach out to our center! Then the screen off but still play the sound off too Licensed under Creative Commons Privacy! Can change each and every single board on these which you could have never on! In addition to a 65 '' check that power SAVER/ENERGY SAVE mode is set to AUTOMATIC ( EASYLINK ) in. ( picture is OK ) monitors, your HDMI and VGA displays check all fuses! The one i normally use with it produces just a black screen?! components... Parts and see if the TV SPEAKERS option in the Philips edgelit it would fix it will. Of letters followed by numbers ( e.g provide the “ back light ” the... 8:37Am this morning your shopping cart the problem is caused by television broadcast Push 'INFO ' button they... You consider to replace first, the power supply or the mainboard a year.... ( EASYLINK ) mode in the correct model number does not offer any results, we would to.